At DAWAM SOLVIX, we are committed to delivering your order quickly, securely, and efficiently. Please read our Shipping & Returns Policy before placing your order.
We dispatch orders as quickly as possible after payment has been confirmed. Delivery times vary depending on your location within Australia and the courier service used. Once your order has been shipped, you may receive tracking information where available.
Shipping costs are calculated during checkout based on your delivery address, order size, and selected shipping method.
Orders are generally processed during normal business hours, Monday to Friday, excluding public holidays. Orders placed outside business hours will be processed on the next business day.
If your order arrives damaged or you receive an incorrect item, please contact us within 7 days of receiving your order. We will work with you to resolve the issue as quickly as possible.
We accept returns for eligible products in accordance with Australian Consumer Law. Returned items should be unused, in their original packaging, and accompanied by proof of purchase where applicable.
Approved refunds will be processed using the original payment method. Processing times may vary depending on your financial institution or payment provider.
Products that have been used, damaged through misuse, or are not in their original condition may not be eligible for return unless required by Australian Consumer Law.
If you have any questions about shipping, returns, or your order, please contact our customer support team.
Email: info@dawamsolvix.com.au
Website: www.dawamsolvix.com.au
Dawam Solvix is an Australian-focused cutting tools brand dedicated to delivering reliable, high-performance cutting solutions for trades, workshops and serious DIY users.
